Privacy Policy

Last updated: 5 August 2026

This policy explains what personal information we collect at mawasbike.shop, why we collect it, and what we do with it.

Information we collect

When you place an order, we collect your name, billing and shipping address, email address, phone number, and payment information. Payment card details are processed directly by our payment provider — we never see or store your full card number.

When you browse, we automatically collect your IP address, browser type and version, time zone, operating system, referring site, and information about how you interact with our pages. This is collected through cookies, log files, and web beacons.

When you contact us, we keep a record of that correspondence.

When you subscribe to our newsletter, we collect your email address.

How we use it

To fulfil orders: processing payment, arranging shipping, sending order confirmations and tracking
To communicate with you about your order or enquiry
To screen orders for fraud or risk
To send marketing emails, where you have opted in
To improve our site and understand how customers use it
To comply with legal obligations

Who we share it with

We share personal information with service providers who help us run the business:

Shopify — our e-commerce platform, which hosts this store and processes orders. Shopify's privacy policy is available at shopify.com/legal/privacy
Payment processors — to take payment securely
Shipping carriers — to deliver your order
Email service providers — to send transactional and marketing email
Analytics providers — to understand site usage

We may also disclose information where required by law, to respond to a lawful request, or to protect our rights.

We do not sell your personal information.

Advertising and analytics

We use tools including Google Analytics and advertising pixels from platforms such as Meta to understand traffic and measure advertising performance. These services may set cookies and collect information about your browsing across sites.

You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage advertising preferences at optout.aboutads.info.

Cookies

Cookies are small data files stored on your device. We use them to keep your cart working, remember preferences, understand site usage, and measure advertising.

You can control cookies through your browser settings. Blocking all cookies will prevent parts of the store, including checkout, from working.

Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Opt out of the sale or sharing of personal information (we do not sell personal information)

California residents have specific rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out, and the right not to be discriminated against for exercising those rights.

To exercise any of these rights, email support@mawasbike.shop. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.

Marketing emails

If you have opted in to marketing, you can unsubscribe at any time using the link at the bottom of any marketing email, or by emailing us. You will still receive transactional emails about orders you have placed.

Data retention

We keep order information for as long as necessary to fulfil the purposes described here and to meet legal, accounting, and tax requirements. In most cases this means at least seven years for transaction records.

Security

We use industry-standard measures, including SSL encryption, to protect information transmitted through our site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

International visitors

Our services are intended for customers in the United States. Information is processed and stored in the United States. If you access the site from elsewhere, you consent to that transfer.

Changes

We may update this policy to reflect changes in our practices or the law. The revision date at the top shows when it last changed.

Contact

Email: support@mawasbike.shop
MawasBike, 1401 3rd Ave, New York, NY 10075, United States